PLANNING
· Develop project plan/task lists using an appropriate planning tool, across a number of functional teams working with information and direction obtained from more experienced colleagues on tasks and activities.
STAKEHOLDER MANAGEMENT
· Awareness of key stakeholders across functional areas and is able to map out stakeholder lists. With guidance able to identify the needs of stakeholders to keep them informed.
COMMUNICATION
· Communicates with a broader group of stakeholders beyond the project team using communication tools and templates.
RISK MANAGEMENT
· Captures a list of project risks, issues, assumptions and dependencies for the various projects.· Required support to manage risks effectively.
PROJECT / PROGRAM DELIVERY
· Develops and delivers projects for the functional team, and support on cross functional projects.
RESOURCE MANAGEMENT (PEOPLE, FINANCES, ETC.)
· Produces schedules of activities based on peoples availability and able to identify problems which may require escalation.
CUSTOMER CARE
. Manages mid-level complexity customer deployments.· Creates and communicates with customers simple project plans for standard project milestones.· Has a general technical knowledge of Equinix products/processes.· Manages project activities of cross-functional groups to ensure commitments are met· Handles mid-level escalations independently.· Resolves standard issues independently (complex with manager assistance)
EMEA BUSINESS OPERATIONS PMO ROLE
. Provide administration support to Projects, Programs and PMO function· Produces metrics through research and analysis on the performance of projects or programs to inform business cases or PMO evolution
. Bachelor's degree in Engineering, Project Management, or a related field.
. Understanding of Project Management tools.
. Relevant certifications (e.g. PMP, Scrum Master, etc) are a plus.
. May work longer hours and on weekends.
. May travel frequently out of Lagos.