About MainOne:

MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class regional network infrastructure enhances the productivity and profitability of our customers. We specialize in providing cutting-edge technologies and services that drive communication and collaboration across the globe.

Job Summary:

We are seeking a highly skilled and motivated Interconnectivity Product Manager to join our dynamic product management team. The ideal candidate will have a strong background in telecommunications and networking, with a focus on interconnectivity solutions. This role involves overseeing the development, management, and optimization of interconnectivity products and services to ensure they meet customer needs and drive business growth.

Key Responsibilities:

Product Strategy and Roadmap:

• Develop and execute a strategic roadmap for interconnectivity products, aligning with MainOne's overall business objectives and market trends.
• Identify market opportunities, customer needs, and competitive landscape to drive product innovation and differentiation.

Product Development:

• Lead cross-functional teams (engineering, marketing, sales, operations) to design, develop, and launch new interconnectivity products and enhancements.
• Define product requirements, create detailed specifications, and prioritize features based on customer feedback and market demand.

Market Analysis and Research:

• Conduct market research, competitor analysis, and customer surveys to gather insights and inform product decisions.
• Monitor industry trends, emerging technologies, and regulatory changes to ensure products remain competitive and compliant.

Customer Engagement:

• Collaborate with sales and customer support teams to understand customer needs, pain points, and usage patterns.
• Engage with key customers and partners to gather feedback, validate product concepts, and drive adoption of interconnectivity solutions.

Performance Monitoring and Optimization:

• Define key performance indicators (KPIs) and metrics to measure product success and identify areas for improvement.
• Analyze product performance data, customer feedback, and market trends to make data-driven decisions and optimize product offerings.

Go-to-Market Strategy:

• Develop and execute go-to-market plans for new product launches and updates, including pricing, positioning, and promotional strategies.
• Work with marketing and sales teams to create compelling product messaging, sales collateral, and training materials.

Qualifications:

• Bachelor’s degree in Telecommunications, Engineering, Computer Science, Business, or a related field. A Master’s degree is a plus.
• 4+ years of experience in product management within the telecommunications industry, with a focus on interconnectivity solutions.
• Strong understanding of telecommunications infrastructure, protocols, and technologies (e.g., VoIP, SIP, MPLS, IP routing).
• Proven track record of successfully launching and managing telecommunications products and services.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
• Experience with market research, competitive analysis, and customer engagement.
• Ability to manage multiple projects simultaneously and deliver results in a fast-paced environment.

Preferred Skills:

• Experience with cloud-based telecommunications solutions and services.
• Knowledge of regulatory requirements and standards in the telecommunications industry.
• Proficiency in product management tools and methodologies (e.g., Agile, Scrum).

Job Demands:

• High-Level Collaboration: Frequent interaction with cross-functional teams, requiring strong coordination and communication skills.
• Problem-Solving: Ability to troubleshoot and resolve issues swiftly, often under pressure.
• Strategic Thinking: Must be able to develop long-term plans and adapt strategies based on market changes.
• Multitasking: Manage multiple projects and deadlines simultaneously, ensuring timely delivery of all product milestones.
• Travel: Potential travel to customer sites, conferences, and other business-related locations as needed.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment with frequent changes and updates.
• Customer Focus: Maintain a keen understanding of customer needs and industry trends to ensure product relevance and competitive edge.
• Technical Proficiency: Stay updated with the latest advancements in telecommunications and networking technologies.