JOB DETAILS

Job Title: Product Manager (Connectivity)

Department: Technical
Location: FF Towers
Number to Hire: 1
Job Type: Permanent
Minimum years of Experience: 5

Responsibilities

About MainOne:

MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class regional network infrastructure enhances the productivity and profitability of our customers. We specialize in providing cutting-edge technologies and services that drive communication and collaboration across the globe.

Job Summary:

We are seeking a highly skilled and motivated Interconnectivity Product Manager to join our dynamic product management team. The ideal candidate will have a strong background in telecommunications and networking, with a focus on interconnectivity solutions. This role involves overseeing the development, management, and optimization of interconnectivity products and services to ensure they meet customer needs and drive business growth.

Key Responsibilities:

Product Strategy and Roadmap:

Develop and execute a strategic roadmap for interconnectivity products, aligning with MainOne's overall business objectives and market trends. Identify market opportunities, customer needs, and competitive landscape to drive product innovation and differentiation.

Product Development:

Lead cross-functional teams (engineering, marketing, sales, operations) to design, develop, and launch new interconnectivity products and enhancements. Define product requirements, create detailed specifications, and prioritize features based on customer feedback and market demand.

Market Analysis and Research:

Conduct market research, competitor analysis, and customer surveys to gather insights and inform product decisions. Monitor industry trends, emerging technologies, and regulatory changes to ensure products remain competitive and compliant.

Customer Engagement:

Collaborate with sales and customer support teams to understand customer needs, pain points, and usage patterns. Engage with key customers and partners to gather feedback, validate product concepts, and drive adoption of interconnectivity solutions.

Performance Monitoring and Optimization:

Define key performance indicators (KPIs) and metrics to measure product success and identify areas for improvement. Analyze product performance data, customer feedback, and market trends to make data-driven decisions and optimize product offerings.

Go-to-Market Strategy:

Develop and execute go-to-market plans for new product launches and updates, including pricing, positioning, and promotional strategies. Work with marketing and sales teams to create compelling product messaging, sales collateral, and training materials.

Qualifications, Skills & Competencies

Qualifications: Bachelor’s degree in Telecommunications, Engineering, Computer Science, Business, or a related field. A Master’s degree is a plus. 4+ years of experience in product management within the telecommunications industry, with a focus on interconnectivity solutions. Strong understanding of telecommunications infrastructure, protocols, and technologies (e.g., VoIP, SIP, MPLS, IP routing). Proven track record of successfully launching and managing telecommunications products and services. Excellent analytical, problem-solving, and decision-making skills. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners. Experience with market research, competitive analysis, and customer engagement. Ability to manage multiple projects simultaneously and deliver results in a fast-paced environment. Preferred Skills: Experience with cloud-based telecommunications solutions and services. Knowledge of regulatory requirements and standards in the telecommunications industry. Proficiency in product management tools and methodologies (e.g., Agile, Scrum).

Demands of the Job

Job Demands: High-Level Collaboration: Frequent interaction with cross-functional teams, requiring strong coordination and communication skills. Problem-Solving: Ability to troubleshoot and resolve issues swiftly, often under pressure. Strategic Thinking: Must be able to develop long-term plans and adapt strategies based on market changes. Multitasking: Manage multiple projects and deadlines simultaneously, ensuring timely delivery of all product milestones. Travel: Potential travel to customer sites, conferences, and other business-related locations as needed. Adaptability: Ability to thrive in a fast-paced, dynamic environment with frequent changes and updates. Customer Focus: Maintain a keen understanding of customer needs and industry trends to ensure product relevance and competitive edge. Technical Proficiency: Stay updated with the latest advancements in telecommunications and networking technologies.