JOB DETAILS

Job Title: IT GEN SUPPORT NETWORK TECHNICIAN (Contract)

Department: Corporate Services & Development
Location: FF Towers
Number to Hire: 2
Job Type: Contract
Minimum years of Experience: 3

Responsibilities

  • Hands-on knowledge of Cisco routers/switches and Cisco/PaloAlto Firewalls (GEN devices)
  • Hands-on experience in Routing protocol, OSPF/EIGRP/BGP.
  • Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
  • Basic understanding of network services, DHCP, DNS, Proxy, NAT etc.
  • TCP/IP network design and configuration.
  • Network Documentation skills.
  • Experience working with Cisco Identity Services Engine (Cisco ISE).
  • Good understanding of Voice over IP technology and Cisco CUCM (Cisco preferred)
  • Hands-on experience in Enterprise wireless implementation.
  • Ability to demonstrate knowledge of IT security skills in Encryption, Endpoint protection, Email protection
  • Basic knowledge of Microsoft Active Directory Infrastructure, Windows server operating system DNS, DHCP and Microsoft Exchange Servers.
  • Sound knowledge of TCP/IP, IPv4 and CIDR
  • Perform network maintenance and system upgrades including service packs, patches, hotfixes and security configurations
  • Monitor performance and ensure system availability and reliability
  • Monitor system resource utilization, trending, and capacity planning
  • Provide Level-2/3 support and troubleshooting to resolve issues
  • Work within the established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
  • Select and implement security tools, policies, and procedures in conjunction with the company’s security team
  • Liaise with vendors and other IT personnel for problem resolution

Qualifications, Skills & Competencies

  • A Minimum of HND/BSc. Degree in Computer Science Electrical/Electronics Engineering or in a related discipline.
  • Minimum of 3-4 years experience in designing, implementations of LAN/WAN networks, Network and Cyber Security industry experience.
  • Network+ or CCNP in Routing & Switching or Security is required. MCSE certification is a plus.

Demands of the Job

  • Process-driven, with strong analytical and planning skills.
  • Technical & Professional proficiency.
  • Strong coaching and team leadership skills.
  • Very good problem-solving and troubleshooting skills.
  • Excellent customer service orientation.
  • Vendor relationship and negotiating skills.
  • Business communication and project management skills.
  • Ability to communicate effectively with relevant areas of the business.
  • Knowledge of and experience with: Information systems security, Unix/Linux, Windows AD, LANS/WANS; OSI Layer & Network protocols.