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correct and can be relied on. If it is subsequently discovered that any statement or information is false,
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Job Title: IT GEN SUPPORT NETWORK TECHNICIAN (Contract)
Department: Corporate Services & Development
Location: FF Towers
Number to Hire: 2
Job Type: Contract
Minimum years of Experience: 3
Responsibilities
Hands-on knowledge of Cisco routers/switches and Cisco/PaloAlto Firewalls (GEN devices)
Hands-on experience in Routing protocol, OSPF/EIGRP/BGP.
Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
Basic understanding of network services, DHCP, DNS, Proxy, NAT etc.
TCP/IP network design and configuration.
Network Documentation skills.
Experience working with Cisco Identity Services Engine (Cisco ISE).
Good understanding of Voice over IP technology and Cisco CUCM (Cisco preferred)
Hands-on experience in Enterprise wireless implementation.
Ability to demonstrate knowledge of IT security skills in Encryption, Endpoint protection, Email protection
Basic knowledge of Microsoft Active Directory Infrastructure, Windows server operating system DNS, DHCP and Microsoft Exchange Servers.
Sound knowledge of TCP/IP, IPv4 and CIDR
Perform network maintenance and system upgrades including service packs, patches, hotfixes and security configurations
Monitor performance and ensure system availability and reliability
Monitor system resource utilization, trending, and capacity planning
Provide Level-2/3 support and troubleshooting to resolve issues
Work within the established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
Select and implement security tools, policies, and procedures in conjunction with the company’s security team
Liaise with vendors and other IT personnel for problem resolution
Qualifications, Skills & Competencies
A Minimum of HND/BSc. Degree in Computer Science Electrical/Electronics Engineering or in a related discipline.
Minimum of 3-4 years experience in designing, implementations of LAN/WAN networks, Network and Cyber Security industry experience.
Network+ or CCNP in Routing & Switching or Security is required. MCSE certification is a plus.
Demands of the Job
Process-driven, with strong analytical and planning skills.
Technical & Professional proficiency.
Strong coaching and team leadership skills.
Very good problem-solving and troubleshooting skills.
Excellent customer service orientation.
Vendor relationship and negotiating skills.
Business communication and project management skills.
Ability to communicate effectively with relevant areas of the business.
Knowledge of and experience with: Information systems security, Unix/Linux, Windows AD, LANS/WANS; OSI Layer & Network protocols.