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DECLARATION (Applicants)
I hereby declare that the information I will provide on my job application and supporting documents is
correct and can be relied on. If it is subsequently discovered that any statement or information is false,
misleading or copied from another source (in the case of assessments), my application may be disqualified.
Job Title: Cloud Infrastructure & Data Protection Engineer
Department: Technical
Location: FF
Number to Hire: 1
Job Type: Permanent
Minimum years of Experience: 7
Responsibilities
The Cloud Infrastructure & Data Protection Engineer will be responsible for providing 2nd level support to MainOne cloud customers and overseeing the day-to-day operations and maintenance of the cloud and backup infrastructure and effectively communicating with all stakeholders on pertinent matters including - but not limited to - software deployment, upgrades, system setup, system administration, monitoring, configuration, change management, capacity planning, availability management, disaster recovery and routine update of services. He/ She will also assist with developing processes to manage operations, technical standards, and architecture development.
Other responsibilities include;
Manage all backup and recovery tools and systems.
Provide timely L2 issue resolutions and support to cloud customers.
Work actively with the rest of the Cloud Infrastructure team to support the Private Cluster and VMware platforms.
Systems, Servers, and Storage Administration.
Define and deliver on capacity planning analysis and monthly reporting.
Provide support and analysis of complex problems.
Ensure operating standards and procedures are defined and adhered to by others.
Identify opportunities for infrastructure and process improvements.
Advise on technology trends and standards.
All additional job duties as defined by the Head of Cloud Operations.
Qualifications, Skills & Competencies
Bachelor’s Degree or equivalent in Information Communication Technology or Engineering
At least five (6) years industry experience in IT Service management, Data center, Server, Backup and Disaster Recovery, and Storage management, Virtualization, System and Network management.
Minimum of 5 years’ experience with Commvault / Veeam
Experience with Microsoft Azure Public, VMware, Private and Hybrid Cloud is a must have.
Must have strong Windows/Linux/Unix skills.
Certifications in Microsoft Azure, VMware, Commvault, Veeam, Linux, Hyper-V, Storage, and other Cloud Technologies are an added advantage.
Skills & Competencies
Strong background and understanding of Backup Technologies like Commvault, Veeam, Veritas etc.
Demonstrated ability, determination, and tenacity to move major initiatives forward and drive focus while consistently thinking of the bottom-line impact of the efforts.
Experience working with virtualization technologies (Hyper-V/VMware)
Experience with Microsoft Public, Hybrid and Private cloud
Understanding of Server Clustering, Failover, High-availability.
Experience working with Windows/Linux operating systems
Certifications in Linux, Hyper-V, Windows Server, VMware, Commvault, Veeam,
Hyperconverged System, System Centre, VMware, SAN Storage Technologies, and other Cloud
Knowledge of OEM technologies required to deliver Infrastructure as a service including Dell, HP, Microsoft Azure, VMware, Load balancers, Storage solutions, etc.
Excellent oral and written communication skills
Team player with strong collaboration and engagement skills
