Job Title: ERP Specialist- Dynamics 365

Department: Corporate Services & Development
Location: Lagos
Number to Hire: 1
Job Type: Permanent
Minimum years of Experience: 7


The Dynamics 365 Specialist will be responsible for the following functions:

  • Integration of Dynamics 365 with internal and external applications.
  • System configurations for all Dynamics 365 Finance and Operations modules (AP, AR, FA, GL, SCM etc).
  • Development of customized dashboards and automation of all financial & business reports using business intelligence tools (Power BI, D365 Reporting Tool)
  • Continuous process improvement on the existing ERP- Dynamics 365.
  • Coordinate release upgrades and post-implementation system changes
  • Develop custom classes, scripts, forms, reports, dashboards, and KPIs
  • Development of customized Workflows on D365
  • Work closely with Key Users to address frequent causes of issues (problem management).
  • Document, maintain, and update system-level customizations and training materials
  • Provide technical analysis for business requirements mapping with standard and customized functionalities.
  • Make recommendations on process/policy changes that would increase benefit from adoption of ERP.
  • Manage data import, data cleansing, deduplication, optimization and data maintenance efforts
  • Co-ordinate and deliver quarterly ERP Training (working with ERP Technical Support Team and Key Users) for new users or new job roles.
  • Troubleshoot and quickly resolve issues with cloud ERP and integration elements as they arise
  • Communicate between departments to understand their business processes; customize and configure systems accordingly
  • Manage end to end customizations to the ERP system by making recommendations, highlighting options and pros/cons (impact assessments) of the changes in collaboration with external developers.
  • Supervise and mentor junior members of the team.

Qualifications, Skills & Competencies

    • Exposure to business intelligence tools
    • Proven experience of successful ERP implementation
    • Technical and functional knowledge of Microsoft Dynamics 365 ERP system and Power BI
    • Expert knowledge of X++ programming language
    • Knowledge of Power BI will be an added advantage
    • Project Management (including risk management and escalation) skills
    • Master’s Degree in Computer Science or related technical field would be an added advantage
    • Ability to fully understand business processes and write comprehensive system requirements
    • Bachelor's Degree in Computer Sciences, Information Management or related field is preferred
    • Strong understanding of HTML, JavaScript, git or other version control, and REST Web services
    • Seven years or more experience in large complex information systems, cloud services and Salesforce
    • Exposure to the core and supportive business processes of an organization inclusive of Technology, Pricing, Procurement, Finance, HR and Payroll.
    • Ability to understand and navigate the complexities of Interacting with geographical dispersed teams (including of software developers, business users and other third parties)
    • Exposure to the core and supportive business processes of an organization inclusive of Technology, Pricing, Procurement, Finance, HR and Payroll.


Demands of the Job

  • Ability to work in fast-paced technology driven demand environment
  • Ability to joggle multiple task simultaneously
  • Must be willing work outside the normal working time to achieve set goals and meet expectations