JOB DETAILS

Job Title: Account Manager Oil & Gas/Power

Department: Commercial
Location: Lagos
Number to Hire: 1
Job Type: Permanent
Minimum years of Experience: 6

Responsibilities

 The Sales Account Manager’s primary function is to ensure customer retention and revenue growth for assigned accounts. The account manager will also be responsible for gaining new market share in their given sector and territory.

Specific responsibilities include:

  • Identify new business opportunities, initiate business development activities, develop and manage relationships for assigned accounts to grow the company’s sales/revenues.
  • Serve as the primary customer contact for all account management matters (technical and business issues) for assigned accounts to ensure customer satisfaction.
  • Support Head of Unit to manage and execute the unit’s business development strategy and implement tactical plans to facilitate the achievement of sales and revenue targets.
  • Leverage existing relationships with partners and customers to generate new business opportunities.
  • Build and maintain a strong sales pipeline/account planning.
  • Proper analytics, reporting of sales forecast and key account metrics.
  • Clearly communicate progress on sales initiatives to internal stakeholders.
  • Collaborate with Marketing and Head of Unit to identify product offerings and features beneficial to the assigned accounts.
  • Assist with customer requests and issue escalations as required.
  • Manage contract milestones for extension and renewal of contracts
  • Ensure customer data is updated and customer activity effectively tracked in sales force.
  • Keep up to date with the market and provide business intelligence as required.

Qualifications, Skills & Competencies

  • Bachelor’s degree in any discipline preferably Business Management or related field.
  • Minimum of 5-7 years’ relevant experience

Competencies Required:

  • Strong verbal and written communication skills
  • Excellent listening and presentation abilities
  • Excellent interpersonal and networking skills
  • Result orientation and collaboration skills
  • Analytical thinking and problem-solving skills
  • Keen attention to details.
  • Commercial acumen
  • Ability to identify, negotiate and close deals
  • CRM tool-Salesforce and MS Office proficiency
  • Market insight and Research skills

Demands of the Job

  • Positive 'can-do' attitude
  • Customer focused mindset
  • Strong ability to grow sales
  • High learning agility and ability to operate effectively in a challenging/fast paced environment
  • Ability to source intel that will lead to increased sales
  • Travelling may be required