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Job Title: Data Center Customer Solution Architect
Number to Hire: 1
Job Type: Permanent
Minimum years of Experience: 5
Primary responsibility is the seamless delivery of approved high quality data center solutions to the business which meets signed off customer requirements on time and up to global standards for MainOne customers.
Present and explain technologies to customers, guide them through requirements gathering, and formulate data center solutions.
Gather requirements, create accurate Solution Overviews, High-Level Designs, bills of Materials (BOM), and write proposals and Statements of Work (SOW) for data center solutions.
Will lead from Pre-sales solution formulation through project deployment; including bid preparation and customer interface resulting in solutions architecture proposals and delivery for data center solutions.
Manage multi-faceted DC projects with diverse stakeholders. A track record of successful DC project management is important. Build and maintain a strong relationship with customers and internal teams.
Work closely with the Data Center Planning and design team for Capacity and resource planning.
Interfaces with key vendors to develop customer solutions.
Assist internally to create and maintain documentation, templates, processes, and other collateral for use by Sales and marketing teams.
Works closely with other Solution Architects to create functional specifications, and low-level technical designs.
Develops all the required technical documentation, drawings, and release notes content at feasibility stage to be provided to the project manager for project delivery.
Assists with DC demand planning, scheduling and managing of projects.
Attends customer / internal customer facing meetings as required to properly gather requirements and understand the business need
Coordinate with Data Center Consultant or suppliers for CFD Analysis on Hyperscale solutions.
Ensures adherence to IT Architecture principles and guidelines.
Delivers effective communications both written and verbal.
Updates job knowledge by attending educational opportunities and training events
Qualifications, Skills & Competencies
Bachelor’s Degree or equivalent in Information Communication Technology, Engineering or Computer Science
Cisco CCNA/CCNP Data Center
CDCDP (Certified DC Design Professional, DCDC (DC Design Consultant)
PMP, Prince 2 or other industry equivalent
At least five (5) years of experience in proposal development, designing architecture, and implementing Data Center Solutions.
At least five (5) years industry experience
Design, planning, and deployment of data center solutions for Hypersacalers, Enterprises and public sector customers
Proven success and experience selling data center technology solutions and services to small businesses, enterprises and global customers.
In-depth level knowledge of networking technologies including but not
Experience in relating business requirements to system and infrastructure
Experience with Data Center designs and set-up including structured cabling.
Sound commercial business understanding and risk aware
Experience in telecom architecture.
Excellent communication, presentation and leadership skills
Creative, collaborative and innovative approach.
Proactive with a positive 'can do'
Set up and maintain a best practice library of company proposals and architectural designs proposed to customers with success and conversion rate
Team player / Ability to work independently / Ability to work with little supervision
Demands of the Job
Strong background in solution design with focus on Data Centre Collocation/Cloud technologies
Background in IT/Telecom industry.
Leadership skills and Problem solving
Prioritizing workload of self and others
Written and verbal communications
Contract review/negotiation and influencing skills.