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DECLARATION (Applicants)
I hereby declare that the information I will provide on my job application and supporting documents is
correct and can be relied on. If it is subsequently discovered that any statement or information is false,
misleading or copied from another source (in the case of assessments), my application may be disqualified.
Job Title: Sales Operations & Business Intelligence Officer
Department: Finance
Location: Lagos
Number to Hire: 1
Job Type: Permanent
Minimum years of Experience: 2
Responsibilities
Ensure that all daily salesforce user issues; both technical and process related are resolved without delays.
Enforce adherence to all sales related processes and handhold salesforce users through their different activities to ensure accuracy and maintenance of end data.
Track newly provisioned services and follow up for timely handover in salesforce.
Manage the customer database and work with the relevant units or users to ensure that identified anomalies in the database are regularized and gaps closed.
Tracking and reporting of revenue losses due to deactivations, downgrades and downwards price reviews.
Track changes made to opportunities after approvals in salesforce and ensure accuracy of data before the final approvals and provisioning.
Track closed sales for booking, unbooked sales and action plans with the Sales Team till sales are booked.
Prepare the sales pipeline reports for Management overview.
Forecast sales pipeline for the Shareholders’ report.
Prepare the monthly revenue report and shares with the relevant stakeholders.
Prepare the new sales and cash reports for sales compensation.
Provide reports based on trends and intelligence analysis on request.
Qualifications, Skills & Competencies
Qualifications:
Bachelor’s degree in a relevant field.
At least one (1) year of relevant experience.
Competencies:
High level of integrity and professionalism, especially in dealing with confidential information.
Excellent analytical skills.
Impeccable attention to details.
Proficiency in MS Office; especially very good knowledge of Excel.
Very good numeracy skills.
Strong interpersonal and communication skills.
Demands of the Job
To work as a strong support to the Sales Operations & Business Intelligence Specialist
