Please note that MainOne does not accept unsolicited resumes from recruitment agencies.
In the absence of a signed service agreement, MainOne will not consider or agree to any payment,
referral fee or such other compensation to a recruitment agency. In the event of the submission of an
unsolicited resume or referral from a recruitment agency without a signed service agreement,
MainOne reserves the right to pursue and hire any such candidates without any obligation (financial or otherwise)
to such recruitment agency.
In addition, MainOne does not support or approve hiring practices that obligate a candidate to pay a
portion of his/her remuneration to a recruitment agency as compensation for a referral to MainOne.
DECLARATION (Applicants)
I hereby declare that the information I will provide on my job application and supporting documents is
correct and can be relied on. If it is subsequently discovered that any statement or information is false,
misleading or copied from another source (in the case of assessments), my application may be disqualified.
The ideal candidate will be primarily responsible for handling all inquiries, via all our channels and report the same on a weekly basis to all internal stakeholders. Specifically, the responsibilities also include:
Attend to all inbound enquiries (phone, email, chat (Zendesk)
Pre-qualification of leads received via enquiry desk
Prepare and send a weekly report of all received enquiries and status to all internal stakeholders.
Follow up on assigned leads with the respective Account Managers to ensure timely engagement of prospects.
Qualifications, Skills & Competencies
Qualifications
1st degree from a reputable higher institution
At least 1-year of work experience preferably in a similar role
Skills & Competencies
Good interpersonal skills
Good IT skills: Word, Excel, and PowerPoint
Excellent interpersonal and relationship-building skills.
Strong oral and written communication skills.
Detail oriented and able to take ownership of assigned tasks.
