Job Title: Order Fulfilment Intern

Department: Technical
Location: Saka Tinubu
Number to Hire: 1
Job Type: Contract
Minimum years of Experience: 1


The Order Fulfilment Intern would primarily responsible for supporting order fulfilment and ensuring effective monitoring and control/management of service activation process within the organisation.

Other responsibilities include:

  • Evaluating all documentation and record of orders.
  • Manage customer expectations and ensure requests are communicated to key stakeholders.
  • Processing all orders and commercial approval/waiver and resolving all discrepancies.
  • Validate customer requirement per technical solution and ensure services are billed appropriately
  • Manage Customers’ delivery issues that require cross functional intervention and ensuring that customer requests are treated.
  • Ensure full compliance by technical team to delivery commitment made in the project implementation plan.
  • Ensure timely delivery and acceptance of circuits in line with contract terms and agreed acceptance testing period.
  • Process benchmarking and compliance enforcement relating to service activation and support.
  • Analyzing trend and gaps in the provisioning process and reporting areas for improvement to key stake holders.
  • Provide regular support to finance team by reporting closed sales and services commencement date.

Qualifications, Skills & Competencies

  • B.Sc./ B.Tech /HND in any course preferably Data Analysis, Engineering, Computer Science, Project Management or any other related field
  • 0 - 1 year work experience
  • Strong IT skills: Word, Excel and PowerPoint
  • Required: Excellent interpersonal skills
  • Excellent communication and organisation skills  is a strong requirement
  • Ability to prioritize work and work independently

Demands of the Job

  • Ability to pay attention to detail
  • Ability to work independently