The NOC Engineer will be responsible for the first line network monitoring, change management, and incident management support on the elements and components of the Main One network, using various network management and trouble ticketing systems.
Specifically, the NOC Engineer’s responsibility includes:
B.Sc./HND/Diploma in Telecoms/Computer/Electrical & Electronics Engineering
No working experience required, but it is a plus
Basic SDH, IP & Telecoms Knowledge
Eager and quick to learn.
Excellent communicator with a natural flare for dealing with people.
Able to use initiative to tackle a broad range of problems, while still following procedures and processes
Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving.
Able to work well within a busy team and handle a wide range of issues.
Capable of multi-tasking, good time management and prioritisation of workload.
Strong analytical skills and able to collate and interpret data from various sources.
Ability to assess and prioritise faults and respond or escalate accordingly.
Willing to learn and develop new skills and actively seeks out tasks that help develop skills and knowledge.
Actively seeks ways of improving existing systems and processes.
Actively encourage strong working relationships with other teams.
Good technical documentation skills
Ability and willingness to work round the clock when required, and meet tight deadlines.
Ability to travel within and out of the country at short notice
Good research skills.