JOB DETAILS

Job Title: Solutions Architect, Ghana

Department: Technical
Location: Accra
Number to Hire: 1
Job Type: Permanent
Years of Experience: 7 years

Responsibilities

 The Solutions Architect will develop and articulate solutions based on a customer's strategic business or technical requirements ascertained from working with multiple business units across the customer's organization.

  • Assess solutions for their commercial merits and provide appropriate recommendations.
  • Provide technical and business consultative leadership throughout the technical life cycle of technical solutions.
  • Will be involved from pre-sales solution formulation through system deployment; including bid preparation and customer interface resulting in solutions architecture proposals.
  • The Solutions Architect will prepare the technical solutions architectural and implementation design documents for all MainOne Product offering (IP Transit/Access, manged WIFI, MPLS, IPLC, Data Centre Collocation & Disaster Recovery and Voice)
  • The Solutions Architect will maintain awareness of existing or potential customer software/hardware situations and proactively alert the project management, engineering, and customer facing groups of potential problems based upon strong working knowledge of software/hardware compatibility within the customer's
  • The Solutions Architect will stay current on technical specifications for hardware/software requirements of industry products through professional associations, trade journals, networking, and associated training and seminars.
  • Convey customer feedback including feature requests and product issues to Product Management and Development teams.
  • Coordinate with the sales team in formulating and building up proposal knowledge, including making technical demos and presentations to Main One
  • Maintain and continually update technical understanding of products and providing advice to other team members where
  • Provide technical input & support to the sales team as part of the sales process.
  • Assist in the translation of customer needs/technical requirements to appropriate solutions by liaising with customers to understand, anticipate and meet their specific
  • Ensure quality, up-to-date documentation exists for all service arrangements
  • Manage and develop strategic partnerships with third party suppliers and other internal stakeholders for Cloud Aggregators or Managed Service Providers.
  • Design service solutions for Managed Service customers in line with ITIL and/or industry best practice
  • Manage multi-faceted projects with diverse stakeholders across different continents. A track record of successful project management is important.
  • Familiarity with international, regional and local provider markets.

Qualifications, Skills & Competencies

 

Skills & Qualification Required;

  • Bachelor’s Degree or equivalent in Information Communication Technology, Engineering or Computer Science Cisco CCNA/CCDA/CCIP/CCNP/CCDP/CWNA
  • PMI, Prince 2 or other industry equivalent
  • Certifications in Cloud Technologies, SDN is considered a plus for this
  • At least three (3) years of experience in proposal development, designing architecture, and implementing provider solutions.
  • At least Seven (7) years industry experience

Competencies;

  • Creative and innovative approach.
  • Experience in telecom architecture.
  • Proactive with a positive 'can do' approach.
  • Experience with Cisco equipment essential.
  • Experience in WLAN technologies (Controllers, WAPs, and 802.11 fundamentals)
  • Familiarity with 802.11g/n/ac/ax standards.
  • Sound commercial business understanding and risk aware.
  • Excellent communication, presentation and leadership skills.
  • Experience  relating   business   requirements   to   system   and   infrastructure components and designing the bill of materials for a project.
  • Team player / Ability to work independently / Ability to work with little supervision
  • Sound commercial business understanding and risk aware
  • In-depth Knowledge of Radio/Microwave and terrestrial transmission systems.
  • Experience in designing and deploying standardized VOIP technologies; SIP and H.323.
  • Experience relating business requirements to system and infrastructure components and designing the bill of materials for a project.
  • Set up and maintain a best practice library of company proposals and architectural designs proposed to customers with success and conversion rate indicators.
  • In-depth level knowledge of networking technologies including but not limited to: TCP/IP (e.g. interpreting a packet trace file), WAN technologies, VPN(Layer 2 & 3), QoS, firewalls, routers, switches, DNS, Metro Ethernet, SDH, EoSDH, DWDM, VOIP and Data Centre Designs.

Demand on the Job

 

  • Problem solving.
  • Written and verbal communications
  • Prioritising workload of self and others
  • Contract negotiation and influencing skills.
  • Relationship Management and Analytical Skills.
  • Background in Telecom and Managed Services Environment.
  • Strong background in solution design with focus on IP/MPLS/IPLC/VOIP/Metro Ethernet/Data Centre Collocation/Cloud technologies/Managed Services.