JOB DETAILS

Job Title: Head, Product Management

Department: Technical
Location: Lagos
Number to Hire: 1
Job Type: Permanent
Minimum years of Experience: 8

Responsibilities

  • Lead product management activities for existing product portfolio.
  • Guide new product development in conjunction with stakeholders across the organization, in particular Equinix.
  • Recommend value added services and combined offers to drive customer retention.
  • Intermediate to Expert level product knowledge across total product portfolio.
  • Supervise identification and qualification of opportunities for new business, products and services and develop business cases.
  • Coordinate marketing support and/or assistance to Marketing communications on product content and communications.
  • Define and direct marketing programs for demand creation, lead generation and interface for lead tracking and management.
  • Develop product strategy and business case for the Equinix Fabric Service Provider community (CSPs, Network Providers, Resellers, etc.)
  • Define and execute the Go-to-Market strategy of Data Center Business
  • Define compelling Data Center product propositions for both retail and Wholesale/Hyperscale segments
  • Develop pricing strategy, price & cost structure for retail and Hyperscale
  • Drive and communicate the overall product roadmap. Participate in crafting a shared vision and clear goals and OKRs for the product
  • Partner with solution architects, and engineering to ideate solutions, placing a premium on user experience
  • Validate ideas with customers before, during, and after development
  • Define metrics that will be used to inform product success and help drive user experience improvements
  • Perform pricing evaluation and coordinate price reviews and changes
  • Collaborate with cross-functional teams including network planning, network implementation, legal, finance and service delivery teams in the rollout of new offers, releases, and markets
  • Design product training curriculum for Sales enablement; participate in cross-functional training and meetings
  • Run the business: analyse and optimize value chain activities; establish and monitor critical metrics; implement course corrections as needed
  • Provide customer and partner briefings and serve as product evangelist
  • Other responsibilities include supporting market assessments with qualitative and quantitative research; validate the problem space; size the market; meaningfully segment it; determine segment attractiveness, develop theory of competitive advantage and implications for value chain; create business case and impacts to EBITDA. Research competitors and verticals; prepares reports related to financial position, competitive position and market potential.
  • Ensure Regional Integration for all product related processes

Qualifications, Skills & Competencies

  • 8+ years of experience in a product management role.
  • Bachelor’s degree in CS, EE or relevant field of study, MBA preferred.
  • A proven track record building complex solution for Networks and/or XaaS.
  • An end-to-end understanding of one or more of the following – Cloud networking, Data Center networks, Enterprise networks (WAN/LAN), Metro/Carrier Networks, Mobile Networks (LTE, 5G, etc.).
  • Passion for learning/mastering new technologies and bringing them together to build end-to-end solutions that meet customer needs.
  • Self-starter who thrives in working in a fast-paced environment; comfortable operating in the white space.
  • Strong written and verbal communication skills.
  • Strong analytical skills and ability to cohesively synthesize information and present to stakeholders.

Demands of the Job

The Product Management Lead works closely with a number of internal and external stakeholders, these include but are not limited to:

  • Sales Managers
  • Project Management Office
  • CTO
  • Customer Experience
  • Legal/Regulatory
  • Financial Planning and Operations
  • Equinix Product Team
  • Marketing Communications
  • Business Process Unit
  • Team members
  • Customers
  • Technical Planning/Implementation/Operations (TX, IP, OSP, DC and GNOC)