MainOne Careers

MainOne’s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business

A job in MainOne is different from any other you have had. With joining MainOne you’ll be challenged, inspired and proud as you become a part of something big.

At MainOne, great ideas and thoughts find a way of becoming great products, services that turn to great customer experiences. We are perfectionists, idealists and pioneers of great products and services forever thinking of better.

We have corporate offices from Nigeria to Ghana to Portugal. International and home opportunities are available.

MainOne is a family. Join in and be a part of the change and the future that will bring about new ways the continent works and connects.

Account Manager (Public Sector & Education, Abuja)

 

Job Title:Account Manager
Department:Sales
Location:Lagos
 
Responsibilities
The Account Manager’s primary responsibility is to retain and grow current accounts and  gaining new market share in their given territory.
 
Specifically, the Account Manager,  will:
  • Manage relationships of specific accounts as assigned and also grow the accounts to grow the company’s sales/revenues.
  • Use an existing network of industry contacts to generate new business leads.
  • Deliver sales presentations as may be required to high level decision makers. 
  • Attend client meetings as required for sales closure
  • Maintain and expandi relationships with existing clients and potential clients.
  • Serve as the primary customer contact for technical and business issues for those specific accounts
  • Achieving sales targets 
  • Ensure sales input into CRM is constantly updated.
  • Work with other support teams such as Technical Sales, Legal, Finance and Service Delivery to resolve any customer queries or problems in a timely and effective manner in order to achieve and maintain customer satisfaction. 
  • Perform other tasks as may be required
Qualifications
  • Bachelor Degree in a relevant discipline.
  • Post graduate/relevant professional qualification will be an advantage.
  • Minimum 3-4years experience working with a sales/business development team
Competencies
  • Technical & Professional proficiency
  • Strong Quantitative Skills
  • Research & writing skills
  • Problem Solving
  • Leadership 
  • Proficiency in MS Office
  • Excellent Communication Skills
  • Negotiating Skills
  • Analytical Thinking
  • Excellent Relationship Management
  • Proficiency in MS Office Productivity Tools
  • Experience in selling bandwidth capacity, Internet services products or telecommunications products
  • Positive ‘can do’ attitude and result-oriented.
 

Sales Manager (Lagos)

Job Title:Sales Manager
Department:Sales
Location:Lagos
Responsibilities
The Sales Manager, will be responsible for managing business relationships at a senior level with customers , to identify opportunities for growth and increased revenue for Main One as well as improve the customer experience. He will manage existing relationships with customers, understanding their business model and market to be able to assist in the development of strategies that will enable both Main One and the Customer to grow and succeed. 
 
Specifically, the Sales Manager,  will:
  • Engage and interact with decision makers at a senior level to identify new and emerging business opportunities for Main One.
  • Build and maintain productive business relationships with these decision makers to understand the Customers’ strategic direction and explore opportunities for Main One to gain a larger share of the Customers’ wallets.
  • Lead, implement, and communicate the sales strategies   and coordinate the action plans.
  • Manage the execution of team sales plan to achieve sales targets as defined by Main One.
  • Be the primary contact person for accounts, planning and managing the overall business relationships between them and Main One.
  • Bring to bear own knowledge and experience of selling in the telecoms sector on the team, defining and implementing  developmental strategies that will support the growth of the team and generate increased revenue for the company.
  • Drive results through others, manage team performance, set clear expectations, and hold team accountable against business metrics.
  • Oversee efforts of the team on accounts by reviewing sales proposals and negotiating with clients.
  • Provide to the Line manager with the necessary sales reports, budgets, sales plan, and market analysis.
  • Co-ordinate with relevant technical teams such as Transmission and IP Engineering team to ensure timely delivery of services to the customer.
  • Speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues.
  • Work with other support teams such as Technical Sales, Legal, Finance and Service Delivery to resolve any customer queries or problems in a timely and effective manner in order to achieve and maintain customer satisfaction. 
Qualifications:
  • Bachelor Degree in a relevant discipline.
  • Post graduate/relevant professional qualification will be an advantage.
  • At least ten (10) years’ relevant sales experience with at least four (4) years in supervisory role.
Competencies:
  • Extensive knowledge of the sector’s sales principles and practices, and an ability to coach others on them.
  • Understanding of local markets, customers and competition in order to target needs and drive sales.
  • Ability to grow the business, with proven success of client return on investment. 
  • Strong ability to uncover new revenue opportunities and create productive, long-term customer relationships.
  • Strategic self-starter with entrepreneurial drive and an ability to organize, prioritize, and clarify deliverables. 
  • Ability to make business and people decisions, while creating positive energy in the face of challenges. 
  • Strong problem solving skills and the ability to balance it with moving with speed to achieve results.
  • Technical & Professional proficiency
  • Excellent Communication Skills
  • Negotiating Skills
  • Analytical Thinking
  • Excellent Relationship Management
  • Proficiency in MS Office Productivity Tools
  • Experience in selling bandwidth capacity, Internet services products or telecommunications products
  • Positive ‘can do’ attitude and result-oriented.

Business Process Manager

Job Title: Business Process Manager
Department: Corporate Services & Development
Reporting Line:

Head, Corporate Services & Development

Location: Lagos, Nigeria
Responsibilities

The Business Process Manager shall be responsible for managing and executing process development in MainOne. The Business Process Manager will lead the Business Process Unit with responsibilities that include business process review/improvement, organizational design and coordination, performance management, organisational learning & knowledge management, culture management and succession planning.

Specifically, the responsibilities shall include to:

 

  • Develop process models including maturity and continual improvement programs for Departments in the company
  • Drive the executions of strategic initiatives on which strategic objectives are anchored.
  • Coordinate the process of cascading corporate objectives to all staff performance indicators using the Balanced Scorecard.
  • Track/Monitor the performance measures and indices of all staff on a periodic basis using the Balanced Scorecard.
  • Ensure the compliance of organisational culture that enables  employees to perform in accordance with the company’s objectives.
  • Define and apply a structured process management approach    and   methodology to build and monitor MainOne’s processes and procedures
  • Identify additional customer needs that were previously unrecognized by the business owners and involve business owners in developing solution options.
  • Develop structure and order to undefined problems and/or large scale problems, making them easier to address and solve.
  • Constantly improve methodologies and measurement frameworks
  • Communicate change and provide training to impact business units
  • Anticipate issues and risks and act to mitigate these quickly; handle any unforeseen roadblocks swiftly and effectively.
  • Identify end- to-end re-engineering opportunities across the business
  • Manage all auditing efforts for Mainone’s processes, procedures and internal documentation
  • Direct Team's work efforts towards customer outcomes and expectations

 

Qualifications, Skills  & Competencies:
  • Bachelor’s Degree in any Social Science or any related discipline, Masters will be an added advantage;

  • Minimum of 10 years’ experience with at least 5 years in extensive Business Process Management and Functionality

  • Green Belt Six Sigma Process Certification will be an advantage

  • Must have good working knowledge of the Telecommunication Industry

  • Experience in training and curriculum development is preferred

  • Strong Project Management Skills

  • Should have high energy and sense of urgency

  • Excellent Written and oral communication

  • Strong analytical skills; ability to read and interpret complex written information

  • Expert in all Microsoft Office Programs including, but not limited to: MS Word, MS Excel, MS Outlook, Power Point, Access.

  • Ability to actively transform innovative ideas to reality

  • Must be flexible and able to adapt to the needs of the business, analyse and interpret data efficiently

  • Proven track record of leading and making significant contribution to successful delivery of project

  • Must be a self-starter and be able to prioritise activities to suit the dynamic business conditions of MainOne

Business Process Analyst

Job Title:Business Process Analyst
Department:Corporate Services & Development
Reporting Line:

Business Process Manager

Location:Lagos, Nigeria
Responsibilities

The Business Process Analyst will support the Business Process Management Unit in the execution of business process improvement, overseeing of staff performance management systems and ensuring that employees’ key result areas are aligned with the corporate objectives.

Specifically, the responsibilities shall include to:

  • Drive the execution of strategic initiatives on which strategic objectives is anchored.
  • Liaise with HR Team and HODs in coordinating the process of cascading corporate objectives to all staff performance indicators using the Balanced Scorecard.
  • Tracks the performance measures and indices of all staff on a periodic basis using the Balanced Scorecard.
  • Develop process and knowledge tools ( FAQs, report templates etc)
  • Enforce a structured process management approach and methodology to build and monitor MainOne’s processes and procedures under the guidance of the Business Process manager
  • Communicate change and provide training to impacted business units.
  • Support research into techniques for improving Balanced Score Card implementation within the company
  • Ensure the compliance of organisational culture that enables employees to perform in accordance with the company’s objectives.
  • Assist with the development of the design and delivery of training programmes in accordance with the needs of the Company.
  • Evaluate the effectiveness of all Training and development activities to identify areas of improved performance and to feed into future plans.
  • Provide reports to management identifying Learning & Development trends and return on investment analyses.
  • Ensure the adequacy of suitable successors for all top/critical positions in MainOne.
  • Challenge and brainstorm with Business Process Manager to continuously evaluate their team’s procedures and processes to eliminate inefficiencies.   
Qualifications, Skills  & Competencies:
  • Bachelor’s Degree in any Social Science or related discipline, masters will be an added advantage
  • Minimum of 5 years’ experience with at least 3 years in Business Process Analysis/Management is required
  • Strong analytical skills; ability to read and interpret complex written information
  • Experience in training and curriculum development is preferred
  • Excellent written and oral communication
  • Proficient in Microsoft Office Programs including, but not limited to: MS Word, MS Excel, MS Outlook, Power Point and Visio.

NOC Support Engineer

Job Title:NOC Support Engineer
Department:Technical
Reporting Line:

NOC Supervisor

Location:Lagos, Nigeria
Responsibilities

The NOC Support Engineer will be responsible for the first line network monitoring, surveillance and fault management support on the elements and components of the Main One network, using various network management and trouble ticketing systems.

Specifically, the NOC Support Engineer’ responsibiliies include:)

  • Monitor Main One’s network providing specific update, status and performance of all network components, capacity services etc.
  • Identify and provide at least first line support on all faults on the Main One network in accordance with the Company’s standard operating procedure for fault escalation and management.
  • Open a trouble ticket (TT) for every network event and ensure it is tracked up to the point of closure.
  • Maintain and ensure full compliance with all Main One’s NOC processes and procedures
  • Ensure proper technical documentation of all network events throughout normal/shift cycle or operations.
  • Answer all network support related telephone calls and interface with internal/external customers on operational issues and related network events, using Main One’s standard operating procedures. 
  • Run daily and weekly management reports on network events and activities as well as tracking escalations and other key performance indicators.
  • Ensure all customer SLAs are met.
Qualifications, Skills  & Competencies:
  • Bachelor's degree in Computer Science or other relevant technical field
  • Minimum of 3-5 yrs work experience in similar role.

  • Very good understanding of Main One’s products and processes.
  • Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving.
  • Capable of multi-tasking, good time management and prioritisation of workload.
  • Strong analytical skills and able to collate and interpret data from various sources.
  • Ability to assess and prioritise faults and respond or escalate accordingly.
  • Willing to learn and develop new skills and actively seeks out tasks that help develop skills and knowledge.
  • Actively seeks ways of improving existing systems and processes.
  • Eager and quick to learn
  • ‘Can do’ attitude. 
  • Actively encourage strong working relationships with other teams.
  • Good technical documentation skills
     
Contacts:      You will be required to liaise and interface with other groups/departments and contractors
Demand on the job
  • Ability and willingness to work round the clock when required, and meet tight deadlines
  • Ability to travel within and out of the country at short notice
  • Ability to work well within a busy team and handle a wide range of issues.
  • Ability to use initiative and tackle a broad range of problems, while still following procedures and processes.
  • Good research skills
  • Good Communication Skills  

IP Operations Engineer

Job Title: IP Operations Engineer
Unit: IP Operations
Department: Technology
Reporting Line:

IP Operations Manager

Location: Lagos
Responsibilities: The IP Engineer will be responsible for designing, integrating and implementing IP based services on the Main One network. 
Other responsibilities include:
• Relevant professional/technical certifications.
• Primarily focus on all level 2 escalated issues from the GNOC for timely (<30mins) resolution with minimal supervision
• Strong experience configuring and troubleshooting Cisco routers and switches.
• L2 and L3 MPLS experience.
• Routing protocol troubleshooting experience (BGP, IS-IS,OSPF, EIGRP).
• IP multicast experience.
• Troubleshooting and resolving WAN/LAN connectivity issues.
• Monitoring of network elements and ensuring prompt repair and restoration of all faulty/down sites/links.
• Installation, configuration and maintenance of network equipment such as routers, switches and firewalls.
• Performing routine checks and maintenance on all network elements.
• Providing network solutions.
• Managing bandwidth of the IP backbone for optimal performance.
• Network administration and maintenance.
• Other assigned duties.
 
Supervision: To work directly under the supervision of IP Operation Supervisor
Contacts: You will be required to:
• Work closely with the NOC team.
• Undertake regular planning sessions with Senior IP Engineer/Head Network Planning & Implementation/ Head of Network Operations
 
Qualifications & Skils: Bachelors of Science in Computer Science or Electrical Engineering
Varying degrees of experience required from 2 – 3 years.
Proven capacity in designing and implementing complex, high. performance networks with multiple locations and applications, preferably service provider networks.
Hands on experience configuring Cisco and Juniper routers
Preferably CCNA and CCNP certifications.
Good knowledge of networking technologies - TCP/IP, BGP, DNS,
VPNs, Firewalls, proxy etc.
 
Competencies Required: • Good oral and written communication skills
• Time & self-management skills
• Relationship Management
• Team work
• Ability to work well under pressure
 
Demands on the job: Ability and willingness to work long hours and meet tight deadlines.
Ability to work under minimal supervision
10% travel/ or as required
 

Senior Manager, Finance Operations

Job Title: Senior Manager, Finance Operations
Department: Finance
Location Lagos
Reporting Line: GM, Finance Operations
 
Responsibilities
The job holder will be responsible for supervision of the teams that prepare Management Accounts and reports in some of the affiliates, he will be responsible for funds management, general ledger, fixed assets and revenue assurance among other duties.
  • Responsible for supervision of the teams that prepare  Management Accounts and reports in some of the affiliates,  Funds management, general ledger, fixed assets and revenue assurance. Other responsibilities include:
  • Strong back-ground in IFRS and its applications with ability to advise on new standards and perform adequate gap analysis between old and new. 
  • Review of Group reports and ensure they are fully compliant with IFRS along with requisite analysis.
  • Ensure Internal Controls are in place to ensure assets of the Organization are well secured and properly maintained.
  • Ensure Polices are in place and reviewed; team members are adhering to them to ensure adequate process work flow. 
  • Work with the team to develop financial goals and objectives and give them the appropriate tools to adhere by them.
  • Ensure timely preparation of accurate monthly Management Accounts.
Contacts

Job holder will liaise on a day-to-day basis with other the management team, Other groups/departments; Technical, Project Management, Marketing Strategy, Administration etc., on financial issues.

Qualification/Competencies Required
  • Bachelor’s Degree in Accounting, Finance or any financial courses.
  • Possession of an MBA will be an added advantage.
  • Possession of ICAN or its equivalent is most.
  • Minimum of ten (10) years of relevant experience in Account/ finance roles, with at least five (5) years’ experience in a managerial role.
  • Advanced IFRS knowledge
  • Technical & Professional proficiency
  • Strong Quantitative Skills
  • Research & writing skills
  • Analytical Thinking
  • Attention to details
  • Solution-minded Relationship Management
  • Leadership
  • Proficiency in MS Office
  • Proficiency in AX Dynamics or its equivalent accounts’ software
Demand on the Job:
  • Have regular updates on financial management issues and cash management strategies. 
  • Keep abreast on International Accounting Standards.
  • Able and willing to work long hours and meet tight deadlines.
  • Knowledge of finance, accounting, budgeting, and cost control principles. 
  • Able to analyze financial data and prepare financial reports, statements and projections. 
  • Able to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.

Project Coordinator

Job Title: Project Coordinator
Department: Technical
Reporting Line:

PMO / Project Management Lead

Location: Lagos, Nigeria.
Responsibilities
The Technical Solutions & Managed Services Project Coordinator will be responsible for coordinating and supporting the administration of project delivery activities in the Technical Solutions & Managed Services team. He/She will ensure they meet the quality standards set, and that projects are delivered on time, within scope and budget. The project Coordinator will also manage the vendors and partners involved in customer project deliveries, and ensure all projects are executed to meet the business objectives and strategic intent of MainOne.
 
Other responsibilities include:
  • Responsible for daily coordination and tracking of customer project deliveries against pre-agreed timelines
  • Effectively monitor and track the resolution of all last mile and 3rd party requests
  • Timely escalation and tracking of project related issues
  • Performs periodic analysis of on-going project, provide timely report to management and other stakeholders on analysis and changes in progress and adjusting projects records accordingly
  • Measure project performance using appropriate systems, tools and techniques.
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Establish and maintain relationships with third parties/vendors and all other stakeholders
  • Create and maintain comprehensive project documentation of team’s activities as required
  • Prepare and track procurement documentations as required for project delivery
  • Perform risk management to minimize project risks
  • Track all projects within the PMO and provide regular project performance information as may be required
Supervision To work directly under the supervision of the PMO / Project Management Lead
Contacts The Project Coordinator reports directly to the PMO / Project Management Lead. He/she will be required to liaise and interface regularly with Members of the different teams involved in the process of Customer Project Delivery. This includes CSD, OSP, TX planning & implementation Team, IP implementation & operations team, Procurement, Sales, Senior company managers and the any other stakeholders (internal / external) involved in the project delivery process.
Qualifications, Skills  & Competencies:
  • A Bachelor’s Degree or Equivalent in Engineering  or any related Course 2 – 5 years post NYSC
  • Relevant experience working in a project management environment preferably in the telecommunications industry  
  • PMP / PRINCE II certification is a plus
  • Proven Communication, Time Management & Negotiation skills
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Excellent documentation & organizational skills including attention to detail and multi-tasking skills
  • Analytical Thinking & Problem solving skills
  • Relationship Management
  • Team work & Team Management
  • Active experience tracking projects from initiation through to completion
  • Ability to prioritise work, deal with complex situations and work well under pressure
  • Solid technical background, with understanding or hands-on experience in IT project management
  • Proficiency in Microsoft Office and Microsoft Projects
Demands of the Job
  • Ability and willingness to work above and beyond expectations and meet tight deadlines as projects demand
  • Ability to work under minimal supervision

Product Analyst, Data Centre

Job Title: Product Analyst, Data Centre
Department: Commercial
Reporting Line:

Reports to the Product Manager, Data Centre

Location: Lagos, Nigeria
Responsibilities

 

The Product Analyst, Data Centre will provide support in product development and management of the Data Centre. He/She will assist the Product Manager in increasing sales and profitability of the DC to achieve commercial revenue targets.
Specific responsibilities include:

  • Support product manager in providing the sales team with the necessary product expertise to enable sales of the product. This involves drafting and sharing printed and electronic promotional material, FAQs, presentations, product training, and relevant papers.
  • Support all product related enquiries and work collaboratively with colleagues in Sales, CSD, Marketing communications and Technical solutions to address any issues that may arise.
  • Support development of proposals for strategic sales opportunities.
  • Conduct technical research, market research and competitive intelligence gathering efforts with direction from product manager.
  • Provide administrative support to sales and customer facing teams on pre and post sales activities i.e. Service detail confirmation, Customer onboarding meetings, 1st level contract review.
  • Support sales and data center service delivery teams with pricing, data center tours, customer requirement gathering, sales calls and negotiation meetings for smaller footprint deals.
  • Track profitability of new products and services post-implementation and develop further product or service optimization, in response to business needs and requirements
  • Assist with the development of Go-To-Market plans and support content provision for advertising, promotion and sales aids in accordance with the data center marketing plan.
  • Support product manager in coordinating marketing programs for demand creation, lead generation, lead tracking and management.
  • Provide marketing support to other team members on product solutions.
  • Travel as needed to specific events to create brand awareness.
Contacts

The successful candidate will be required to liaise and interface with both internal and external customers, and other groups/departments to meet the set goals and objectives. This includes the Technical team, Project Management, Sales, Finance, Data Service Operations, Legal, and other members of the Marketing team

Qualifications, Skills  & Competencies:
  • A Bachelor degree or equivalent in Engineering, Computer Science or Social Sciences
  • 2-3 years’ experience including product development, research and analysis, marketing communications, project management and product implementation, preferably in a telecommunications environment
  • Understanding of relevant technology systems and networks will be an advantage
  • Market Research skills
  • Strong Analytical Thinking
  • Problem Solving
  • Relationship Management – internal and external
  • Team work
  • Excellent Communication Skills – written, oral, presentation
  • Proficiency in MS Office especially MS Excel, Word and PowerPoint
  • Customer Satisfaction Measurement
  • Data Management
  • Good knowledge of Technology and Telecommunications Business
Demand on the job
  • Ability to meet set milestones and deliver on time, on budget and with the required quality levels
  • Ability to clearly communicate vision and details to the development team.
  • Demonstrated high-level of creativity and design.
  • Attention to detail while working in a fast-paced environment.
  • Ability and willingness to work long hours and meet tight deadlines
  • Ability to work with minimal supervision
  • Some travel may be required

General Manager, Francophone (English JD)

Job Title: General Manager, Francophone (English JD)
Department: Commercial
Reporting Line:

Regional Executive, West Africa

Location: Cote D’Ivoire
Right to Work in the Region: Existing Rights to work in Cote D’Ivoire and easy access to travel to countries in the region
Summary of Responsibilities:

The General Manager, Francophone shall be the face of Main One Cable Company in Cote d’Ivoire and the Francophone region and will be responsible for providing overall leadership and management of all business activities, regional strategy, stakeholder management as well as responsibility for the achievement of overall commercial results for the region. He or she shall also be responsible for ensuring the region meets its financial and non-financial targets as set by the Board and parent company in addition to satisfying all stakeholders to the business.

Scope of responsibilities include:

  • Develop the market in Cote d’Ivoire and the Francophone region for Main One’s products and services and grow it to its full potential by meeting and/or exceeding specific growth, market share and sales targets
  • Management and supervision of key project stakeholders (internal and external) and other resources for the delivery of the project on time and within budget.
  • Responsible for the management of the sales and marketing function for Main One Cote d’Ivoire and the Francophone region to achieve successful commercialization of the MainOne Cable extension into Cote d’Ivoire.
    • Develop and recommend sales and marketing strategies
    • Oversee the successful implementation of all sales and marketing initiatives specific to the country and the Francophone region.
    • Provide input to and support the implementation of global sales and marketing initiatives and building of the Main One brand
  • Have overall responsibility for the achievement of the Profit & Loss position of Main One Cote d’Ivoire and the Francophone region.
    • Drive revenue in line with country goals and targets
    • Control expenditure in line with approved budget
  • Obtain a clear and full understanding of the objectives, strategies, needs and expectations of our customers and other stakeholders and apply this information to all aspects of Main One’s operations as well as to support the achievement of the country goals and objectives.
  • Responsible for coordinating the business planning, budgeting, and business reviews for Main One Cote d’Ivoire and the Francophone region ensuring proper alignment of strategies, governance, metrics, polices and execution plans, with the approved guidelines from the parent company.
  • Ensure full compliance with legal and regulatory requirements in Cote d’Ivoire and the Francophone region as well as of all internal policies, processes and guidelines from the parent company.
  • Ensure smooth day to day running of all Main One operations in Cote d’Ivoire and the Francophone region.
  • Ensure the recruitment and development of talent to enable the accomplishment of the Company’s goals and the overall staff welfare.
  • Provide weekly and/or monthly business reporting on Main One’s operational performance as well as profitability e.tc. , in line with approved reporting formats.
  • Provide regular updates on government policies and legislations as it pertains to Main One’s business and strategy in Cote d’Ivoire and the Francophone region.
Contacts

You will be required be the face of Main One in Cote d’Ivoire and the Francophone region and as such, your behaviour in interactions with third parties on behalf of the Company is of vital importance for the company’s image and results. You will also be required to liaise with other functions in multiple-country locations on behalf of yourself, the staff within Main One Cote d’Ivoire and the Company itself and therefore require flexibility, leadership, initiative and the ability to follow-through.

Qualifications, Skills  & Competencies:
  • First degree in social sciences or relevant disciplines
  • A Masters’ degree would be an advantage
  • At least ten (10) years commercial and management experience including a minimum of five (5) years in a management role.
  • Must be bilingual- English and French proficiency
  • Must be able to work effectively with others, develop and nurture a team and promote collaboration across within and across multiple locations.
  • Must have analytical, conceptual, strategic and planning abilities as well as a target driven, performance and bottom-line orientation.
  • Excellent leadership and management skills.
  • Impeccable prioritisation and organizational skills.
  • Exceptional interpersonal and people management skills.
  • Excellent problem solving skills.
  • Outstanding communication skills both written and oral.
  • Strong diplomacy skills.
  • Attention to detail.
Demand on the job
  • Ability to obtain the right information and make brief recommendations for any changes you consider necessary to carry out your tasks in the most effective way.
  • Ability to have diplomatic skills to manage the external environment and other stakeholders in order to enhance the reputation of the company
  • Ability to actively set a vision for the business, gaining alignment and maintaining morale and team spirit
  • Ability to drive business results and display entrepreneurship at the local level
  • Ability to implement effective customer management across all channels
  • Ability to develop a strong network and leverage on personal network
  • Ability to align the Main One brand and business in Cote d’Ivoire and the Francophone region, to the global brand strategies as well as contributing to the development of these strategies;
  • Must have the self-awareness, integrity and coaching skills to model the values of the company
  • Must have a sufficient understanding of legal and corporate governance matters
  • Must have an awareness of employee affairs

Directeur Général, Francophone

Intitulé du Poste: Directeur Général, Francophone
Service: Commercial
Hiérarchie:

Directeur Régional, Afrique de l’Ouest

Pays: Cote D’Ivoire
Droit de travailler dans la région: Avoir le droit de travailler en Côte d’Ivoire et pouvoir facilement voyager dans les pays de la sous-région.

Résumé des responsabilités:

Le Directeur Général Francophone sera le représentant de Main One Cable Company en Côte d’Ivoire et dans la région francophone et sera responsable de la direction et de la gestion globale des activités, de la stratégie régionale, de la gestion des parties prenantes ainsi que de l’atteinte de l’ensemble des objectifs commerciaux dans la sous-région. Il ou elle sera également responsable de l’atteinte des objectifs financiers et non-financiers fixés par le Conseil et la société mère ainsi que de satisfaire toute les parties prenantes de la société.

L’étendue des responsabilités inclue:

  • Développer le marché en Côte d’Ivoire et dans la région francophone des produits et services de Main One et réaliser son plein potentiel en atteignant et/ou en dépassant les objectifs spécifiques en matière de croissance, de part de marché et de vente
  • Gérer et superviser des intervenants clés du projet (internes ou externes) et autres ressources afin de livrer le projet dans le respect des délais impartis et du budget alloué.
  • Etre responsable de la gestion des fonctions de vente et de marketing pour Main One Côte d’Ivoire et la région francophone afin d’obtenir un succès de commercialisation de l’extension de câble MainOne en Côte d’Ivoire.
    • Elaborer et recommander des stratégies  commerciales et marketing  
    • Assurer la mise en œuvre des actions marketing et commerciales propres au pays et à la région francophone.
    • Contribuer à et appuyer la mise en œuvre d’actions commerciales et marketing mondiale et  le développement de la marque Main One
  • Assumer la responsabilité générale du compte des résultats (perte & profit) de Main One Côte d’Ivoire et de la région francophone.
    • Générer des revenus en fonction des priorités et objectifs fixés pour le pays
    • Contrôler les dépenses conformément au budget approuvé
  • Avoir une compréhension claire et nette des objectifs, des stratégies, des besoins, et des attentes de nos clients et autres parties prenantes et appliquer cette information à tous les aspects des opérations de Main One ainsi que dans l’appuie pour la réalisation des priorités et objectifs du pays.
  • Etre responsable de la coordination du business plan, du budget, et de l’évaluation des activités pour Main One Côte d’Ivoire et la région francophone en assurant une bonne adéquation entre les stratégies, la gouvernance, les indicateurs, les politiques et les plans d’exécution, avec les lignes directrices approuvées par la société mère.
  • Assurer le respect total des exigences législatives et réglementaires en Côte d’Ivoire et dans la région francophone ainsi que celui de toutes les politiques, processus et directives internes de la société mère.
  • Assurer la bonne marche quotidienne des activités de Main One en Côte d’Ivoire et dans la région francophone.
  • Assurer le recrutement et le développement de talents pour permettre l’atteinte des objectifs de la Société et le bien-être général des employés.
  • Fournir un rapport d’activité hebdomadaire et/ou mensuel sur la performance opérationnelle de Main One ainsi que sur la rentabilité etc., conformément aux formats de rapport approuvés.
  • Fournir un compte rendu régulier sur les politiques et législations gouvernementales relatives aux activités et stratégies de Main One en Côte d’Ivoire et dans la région francophone
Contacts:

Vous serez le représentant de Main One en Côte d’Ivoire et dans la région francophone et en tant que tel, votre comportement dans votre interaction avec des tierces personnes au nom de la Société est d’une importance vitale pour l’image et les résultats de la Société. Vous devrez également collaborer avec d’autres personnes à divers postes dans plusieurs pays en votre propre nom, au nom des employés de Main One Côte d’Ivoire et de la Société elle-même et vous devrez ainsi faire preuve de flexibilité, de leadership, d’initiative et d’une capacité à mener les choses à bien.

Qualifications, Compétences Requises:
  • Diplôme de premier cycle en sciences sociales ou discipline pertinente
  • Un Masters serait un atout
  • Au moins dix (10) ans d’expérience commerciale et de gestion y compris au moins cinq (5) ans à un poste de direction.
  • Etre Bilingue – maîtrise de l’anglais et du français
  • Doit être en mesure de travailler efficacement avec les autres, développer et renforcer une équipe et encourager la collaboration au sein de la société et entre les différentes filiales.
  • Doit avoir des capacités analytiques, conceptuelles, stratégiques et de planification, être axé sur les objectifs, la performance et les résultats.
  • Excellentes compétences en matière de gestion et de leadership.
  • Excellent sens de la priorité et de l’organisation.
  • D’excellentes compétences interpersonnelles et en gestion des personnes.
  • Excellentes aptitudes à résoudre un problème.
  • Compétence exceptionnelle en matière de communication aussi bien à l’oral qu’à l’écrit.
  • De solides compétences en diplomatie.
  • Le sens du détail.
Demand on the job
  • La capacité à obtenir les bonnes informations et faire de brèves recommandations afin de faires des changements que vous estimez nécessaires à la réalisation de vos tâches de la manière la plus effective.
  • Avoir les compétences en diplomatie nécessaires pour gérer l’environnement externe et les autres parties prenantes afin de rehausser l’image de la Société
  • La capacité à définir activement une vision pour la Société,  obtenir l’adhésion du personnel et garder leur moral et l’esprit d’équipe
  • Capacité à stimuler les résultats de la société et à faire preuve d’entreprenariat au niveau local.
  • La capacité à mettre en œuvre une gestion effective des clients à travers tous les canaux
  • Etablir un solide réseau de contacts et savoir tirer partie de ses réseaux personnels
  • La capacité à aligner les activités et la marque Main One en Côte d’Ivoire et dans la région francophone avec les stratégies mondiales de la marque ainsi qu’à contribuer au développement de ces stratégies;
  • Doit avoir la conscience de soi, l’intégrité et les capacités de coaching nécessaires pour refléter les valeurs de la société
  • Doit avoir une compréhension assez bonne des questions juridiques et de gouvernance d’entreprise
  • Avoir une connaissance des affaires sociales visant les employés

Pre-Sales Lead

Job Title: Pre-Sales Lead
Department: Commercial
Reporting Line:  Product Manager

Responsibilities:

As a Presales Lead, he/she will work with cross functional teams to lead and support the commercialization and delivery of Microsoft Cloud Service Products across MainOne Enterprise sectors. He/she will specifically focus on developing the MainOne Microsoft Office 365 Product initiative for Enterprise
 
  • Continually conduct market research and develop strategies to drive the uptake and delivery of Microsoft Cloud Products with a major focus on Office 365 Enterprise solutions.
  • Manage Microsoft, reseller and customer relationships for the success of the Microsoft Office 365 Enterprise solutions.
  • Use an existing network of market research contacts to generate new business leads.
  • Attend client meetings and make presentations as required for sales closure to decision makers
  • Serve as the primary internal and external customer contact for technical and business related issues for the Microsoft Office 365 product lines.
  • Responsible for the overall coordination of the Microsoft Office 365 business across all Enterprise sectors.
  • Continually drive product adoption and profitability.
  • Ensure adherence to MainOne’s Lead-to-Cash processes and procedures for the assigned product lines
  • Perform all other functions as may be assigned.
Qualification:
  • Bachelor’s degree in Computer Science, Business Management or relevant related field.
  • Minimum of  two to three years’ work experience in Presales and Technical Support related functions
Competencies:
  • Good presentation skills
  • Good communication skills.
  • Familiar with Microsoft Servers and Applications.
  • Familiar with Microsoft Exchange and Messaging.
  • Familiar with Microsoft Exchange and Messaging.
  • Ability and willingness to work efficiently and meet deadlines
  • Evidence of successful Microsoft Office 365 setup and support
  • Microsoft Solutions Associate (MCSA) Certification will be an advantage.